At Bounceweb we offer a 90 day money back guarantee because we know that our level of service will surpass your expectations. You will be able to cancel your service within 90 days of the activation if you are dissatisfied with the service.
If you're not 100% satisfied with our service within the first 90 days, we will provide you with a prorated refund on our services. Our 90 Day Money Back Guarantee applies to all of our web hosting packages. Any prepaid terms, such as 6 months, 1 year (or longer) sign ups, will have a 10% and 15% fee of the total purchase price respectively. We stand behind our service and support.
Our refund policy does not apply to any additional services or overages that may have been incurred during our services. Domain registration services are also not included in our refund policy. There will be no refunds issued after the 90 day period. Cancellations over the phone and e-mail will not be accepted. A support ticket must be submitted in order to cancel your account. You will receive confirmation within 72 hours after a cancellation request has been sent.
Even though refunds usually appear on your statement within 7 business days, please allow up to 10 business days for the refunds to appear.